FOI/EIR 25/26-517-Data Subject Access Request Statistics

Statistical breakdown of DSAR data for past three years

Request received 3 February 2026

Responded 3 February 2026

Section 1: SAR Volume
Financial Year Number of SARs Received
2022/23 (April 2022 - March 2023) 10
2023/24 (April 2023 - March 2024) 6
2024/25 (April 2024 - March 2025) 11


Section 2: Processing Time and Staff Costs
Average hours per SAR? Time not recorded
Which salary band best represents the staff primarily responsible for processing SARs?
Information refused under Section 40 – Personal Information. There is one Data Protection Officer employed, who undertakes DSAR requests as part of a wider role. To provide this information would be providing personally identifying information.
Approximately how many FTE (full-time equivalent) staff are dedicated to SAR processing?
Estimated FTE for SAR processing. There is one Data Protection Officer, who undertakes DSAR requests as part of a wider role.


Section 3: External Costs
Financial Year External Spend (£)
2022/23 - Nil
2023/24 - Nil
2024/25 - Nil

Section 4: Compliance and Timeliness
Financial Year Completed Within 30 Days Required Extension Total SARs
2022/23 9 completed within 30 days (1 was returned 2 days overdue)
2023/24 6 completed within 30 days
2024/25 11 completed within 30 days
Current backlog (open/overdue) - Zero


Section 5: Complaints and Quality
Financial Year ICO Complaints SARs Requiring Re-work
2022/23 Nil
2023/24 Nil
2024/25 Nil

Has the ICO taken any enforcement action regarding SAR handling in the past three years - No
 

Section 6: Current Tools and Methods
What software or tools are currently used to manage and process SARs?
Microsoft Excel, Microsoft Outlook, Adobe
Is any element of your SAR process currently automated?
No automation currently in place


Section 7: SAR Processing Responsibility
Which role(s) or department(s) are primarily responsible for processing SARs?
Data Protection Officer / DPO within the Legal Department
Name the top 3 departments to which SARs were aimed.
1. Revenues & Benefits
2. Communities & Partnerships
3. Housing


Section 8: Complexity Indicators
On average, how many separate systems are searched per SAR? (Select one)
More than 10
On average, how many pages are reviewed per SAR? (Select one)
Unknown
How many SARs required consultation with third parties
2022/23 - Nil
2023/24 - Nil
2024/25 - Nil

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